Experts - Integrated Marketing

Advice and opinions, by and for marketers

People don't differentiate between their on- and offline lives. Why should marketers? As the online portion of advertising and marketing budgets increases, marketers must examine how these plans will be integrated with traditional media. Even within the online world, campaign elements require integration. It's about optimizing spend and ensuring the right amount of dollars are dedicated to the most effective approach.

Using the Entire Marketing Toolbox

You can't integrate if there's just one element in a campaign.

Time to Appoint a Chief Customer Experience Officer?

A Garter consultant promotes a framework for improving customer experiences.

A Good E-mail Marketing Program Costs Money

Boosting relevance and sophistication of e-mail programs comes at a price. Here's a breakout of cost components and how to proceed.

Four Characteristics of Next-Generation Campaign Management

Campaign-management technology has long been associated with the creation and deployment of outbound marketing campaigns. It's time to change that.

Taking Relationship Marketing Online

Interactive marketing requires a fusion of offline and online skills. Here are some tips to help make that happen and approaches to avoid.
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